Photos not uploading

Updated 13 October 2026

A profile photo is optional, but if you want one and it won’t upload, these steps fix most cases.

Quick fixes

  1. Check your connection. A weak or dropping network is the most common cause. Switch between Wi-Fi and mobile data and try again.
  2. Try a smaller image. Very large photos can fail. A normal phone photo is fine; an enormous file may not be.
  3. Use a supported format. Standard JPEG or PNG images work best.
  4. Close and reopen the app, then try once more.
On the web, make sure your browser is allowed to access files, and that the image isn't open or locked in another app.

Still failing?

  • Update the app to the latest version — older versions can have upload bugs that are already fixed.
  • Free up a little storage on your device if it’s nearly full.
  • Grant photo permission. If you denied access to your photos, the app can’t read the file. Enable it in your device settings.

Nothing works?

Let us know through Contact — tell us your device, the app version, and roughly what happens when you try. You can keep using sindhi.me without a photo in the meantime; see Edit your profile.